Privacy Policy (Privacy Notice)

Business: Gregg King – SEO Consultant
Sole trader: Gregg Vickers
Address: 22 Foxdale Court, Warrington, WA4 5BS, United Kingdom
Email: gr***@**********co.uk
Last updated: 01/04/2024

1. Who we are

We are Gregg King – SEO Consultant, a UK-based sole trader business operated by Gregg Vickers. This policy explains how we collect, use and protect your personal information.

2. Personal data we may collect

• Identity/contact data (name, email, phone, business name, billing address).
• Enquiry data you submit by form, email, phone or messages.
• Client account/access data (usernames, account IDs, permissions) where you provide this for SEO/GBP/social/hosting work.
• Technical data (IP address, browser/device data, pages visited, referral source) often collected via analytics/cookies.
• Marketing preferences (opt-in/opt-out).

3. How we collect your data

• Directly from you (forms, calls, emails, messages).
• From your organisation (if you are a client contact).
• Automatically via cookies/analytics (see our Cookies Policy).

4. Why we use your data (purposes)

• Respond to enquiries and provide quotes/proposals.
• Deliver and manage services (SEO, website build/hosting/maintenance, GBP and social media work).
• Take payments and keep financial records.
• Provide support and service communications.
• Improve our website and services (analytics and performance).
• Send marketing where permitted and based on your preferences.

5. Lawful bases

• Contract – to provide services or take steps at your request.
• Legitimate interests – to run our business, respond to enquiries, improve services and prevent fraud where appropriate.
• Legal obligation – to comply with tax/accounting and other legal duties.
• Consent – where required (eg certain marketing and cookie preferences).

6. Who we share your data with

We may share data with service providers that help us operate (hosting, domains, email, analytics, invoicing/payment), professional advisers (eg accountants), and authorities where legally required.

7. International transfers

Some providers may process data outside the UK. Where applicable, we use appropriate safeguards.

8. Data retention

• Enquiries: typically up to 12 months.
• Client records/invoices: typically 6 years.
• Hosting/maintenance logs: typically 12–24 months.

9. Your rights

You may have rights including access, rectification, erasure, restriction, portability and objection (depending on lawful basis). Where we rely on consent, you can withdraw consent at any time.

10. Contact and complaints

Contact us at gr***@**********co.uk. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

11. Security

We use reasonable measures to protect personal data, but no online system can be guaranteed 100% secure.

12. Marketing

You can opt out of marketing at any time by using the unsubscribe link or contacting us.

13. Changes to this policy

We may update this policy from time to time. The “Last updated” date shows the latest version.